The "passive voice" tells what happened, but not who did it:
- passive: The car was scratched. active: I scratched the car.
- passive: The homework is posted on line. active: Samantha posted the homework on line.
- Lessons are taught Tuesday through Thursday night.
- Groceries are sold on Mount Pleasant Avenue.
- The chalk was broken.
- A falling branch scratched my car's paint.
- My car's paint was scratched by a falling branch.
- David assigned some homework.
- Samantha suggested a game.
- That dog growled at me.
- return address
- date
- address (of the recipient)
- salutation
- body
- closing
- signature
- name
- who you are
- why you are writing
- an explanation of the problem
- a suggested resolution
- do not sound angry
- do not suggest that the recipient has tried to cheat you
- imply that the difficulty can easily be resolved.
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